At [Your Store Name], we work with Printful to fulfill your orders. Since our products are printed on demand, processing and shipping times may vary depending on your location and the type of product you’ve ordered.
Processing Times
- Order Processing: Orders typically take 2-7 business days to process. Please keep in mind that all products are made to order, so processing time includes production.
- Shipping Time: Once your order has been processed, shipping times depend on the destination and the shipping method chosen at checkout.
Estimated Shipping Times
- USA: 3-8 business days
- Canada: 5-10 business days
- Europe: 5-10 business days
- Australia: 10-20 business days
- Rest of the World: 10-25 business days
Please note that these are estimated delivery times and may vary based on factors such as customs, holidays, and unforeseen delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the total weight of the order. We offer a range of shipping options from standard to express shipping, allowing you to choose the service that best suits your needs.
International Shipping
We ship worldwide! However, please be aware that international shipments may be subject to customs fees, duties, and import taxes, which are not covered by our store. These charges are the buyer’s responsibility and are calculated by your country’s customs office.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order and check its delivery status.
Lost or Delayed Orders
If your order is lost or significantly delayed, please contact us at [Your Support Email]. We will work with Printful to investigate and resolve the issue.
Returns and Exchanges
Since all our products are made to order, we do not accept returns or exchanges unless the item arrives damaged or there is a manufacturing error. Please refer to our [Return Policy] for more details.
COVID-19 Delays
Please note that due to the ongoing COVID-19 pandemic, processing and shipping times may be longer than usual. We appreciate your patience and understanding during this time.